Privacy Policy

1. Introduction

This Privacy Policy explains how Bominso Private Limited ("we", "us", "our") collects, uses, discloses, and protects your information when you use the BOMINSO mobile application (the "App").

By accessing or using the App, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide, improve, and secure our services.

a) Personal Information

We collect personal data when you register or use the App:

1. Name
2. Email address
3. Phone number
4. Gender
5. Profile image (optional)

How we collect this: We collect personal information directly from you when you voluntarily provide it while using the App. This includes:

• During login or registration, where you manually enter your mobile number to access the App
• When you fill in or update your profile details such as name, email, gender, or other information
• When you choose to upload a profile picture using your device camera or by selecting an image from your gallery
• We do not collect this personal information automatically — it is provided by you based on your actions within the App.

b) Device Information

• Device type and model
• App version
• Unique device identifiers (e.g., push notification token)
• IP address

c) Usage Data

• Screens visited
• Features used
• User interactions (clicks, actions)

d) Location Data

How and why we collect location data:

• We collect your device's current location (latitude and longitude) only when you grant location permission through your device settings.
• This is required because the App's core functionality depends on location. Based on your current location, we display nearby salons and spas so you can easily discover and access services around you.
• Alternatively, if you do not wish to share your current location, you may manually select a preferred location within the App to browse salons and spas available in that selected area.
• You can enable or disable location access at any time through your device settings.

e) App Permissions (Only with Your Consent)

We request the following permissions:

• Camera — Used to capture photos for profile picture
• Photos / Storage — Used to upload or update your profile image
• Contacts — Used to book services for your contact people
• Notifications — Used to send reminders and updates
• Location — Used to provide location-based services such as nearby salons and spas

You can manage or revoke permissions anytime from your device settings. Some features may not function properly without required permission.

3. How We Use Your Information

• To create and manage your account
• To identify you as a registered user
• To provide and improve app functionality
• To personalize your experience
• To show relevant nearby services (salons/spas)
• To send notifications (only if you opt in)
• To provide customer support
• To analyze usage and improve features
• To comply with legal obligations

Legal basis: We process your data based on:

• Your consent
• Contractual necessity (providing services)
• Legitimate business interests

4. Sharing and Disclosure of Information

We may share your information with trusted third-party services to operate the app, such as:

• Firebase (push notifications)
• Cloud storage providers (AWS)

These providers process data only on our behalf.

5. Data Storage and International Transfers

• Your information may be stored and processed on servers located outside your country.
• We ensure appropriate safeguards are implemented to protect your data in compliance with applicable laws.

6. Data Security

We implement reasonable security measures, including:

• Encryption in transit (where applicable)
• Secure servers
• Monitoring and security practices

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

8. Account Deletion

Users can request account deletion:

• From within the app (if feature available), or
• By contacting us at support@bominso.com

Response timeline: We aim to respond to all requests within 5–7 business days.

9. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect data from children. If such data is identified, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time. If significant changes occur, we will notify users via the App or other appropriate means.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, please contact us:

Bominso Private Limited
Bengaluru, Karnataka, India

App: BOMINSO
Email: support@bominso.com